Turning a training approach into a true competitive advantage — that’s the challenge DMM, a consultancy specializing in soft skills, has successfully taken on. During our latest Masterclass testimonial, Aurore Ilhadaden and Frédérique Dupuis shared how Glowbl helped the DMM Group deliver on its promise: putting collaboration and human connection at the heart of its learning programs. Here are the key highlights from this inspiring session.
🧩 The Challenge: Standing Out Through the Learner Experience
With its motto “Human First,” DMM focuses on the human experience — even remotely. Their dual objective was:
- To create an interactive, collaborative experience where each learner feels actively involved, despite the distance.
- To efficiently train a large number of participants in a short amount of time, while maintaining top-quality pedagogy.
As Céline puts it:
“To convince our clients, content delivery alone isn’t enough. What really makes a difference is offering an immersive and engaging learning experience.”
💡 The Solution: Glowbl, Built for Engagement and Collaboration
To meet this challenge, DMM chose Glowbl to lead a training program on sexism and sexual harassment awareness for Gas Power. The goal: train 1,300 employees in just two hours while maintaining the closeness and interactivity of in-person sessions.
Thanks to Glowbl, each session recreated the feeling of an actual classroom, with:
- Color-coded collaborative groups: Participants were divided into breakout groups of 4–6 people, enabling free discussion while trainers moved virtually from table to table to support and guide.
- Built-in pedagogical flow: Visible directly in the interface, it allowed trainers to manage time effectively and focus entirely on facilitation.
- Interactive tools: Collaborative notes, chat, full-screen content display, and bubble view helped make the session more dynamic and welcoming.
Frédérique shared:
“Glowbl allowed us to cover a huge amount of material in two hours while maintaining strong interactivity. Moving between tables took a second, and we could discreetly jump in to encourage dialogue or resolve any tech issues.”
📈 The Results: A Memorable and Differentiating Experience
The outcomes speak for themselves:
- ✅ 92% of participants recommend the training
- 🌟 Overall satisfaction score of 3.6 out of 4
- 💬 Enthusiastic feedback:
- “Much livelier than a standard video call. I felt like I was in a real training room.”
- “The interactions were smooth and the atmosphere was friendly. You stay fully engaged.”
This success is not just due to the tech, but to Glowbl’s ability to support a collaborative, human-centered pedagogy. By offering an engaging and memorable experience, DMM strengthened its client’s loyalty and reinforced its competitive edge.
Céline concludes:
“What sets us apart today is our ability to deliver remote training that’s as interactive and human as in-person sessions. Glowbl plays a major role by supporting our trainers and creating a space that fosters real exchange.”
🚀 What if You Transformed Your Training Too?
DMM’s example proves that it’s possible to combine remote delivery with a strong human connection to create impactful training experiences.
Want to learn how Glowbl can enhance your own sessions?