Remettre l’humain au cœur de la formation

The importance of human relationships in making your training course a success

One of the key goals of a training course is to transfer knowledge and help students learn new skills. To give their course every chance of success and turn a trial into a commitment, the trainer must provide attractive teaching materials and, above all else, focus on human relationships. All our tips to put people back at the heart of training.

Change your position as a trainer

The first thing to do to put people back at the heart of training is to adopt a facilitator role in addition to being a source of information and knowledge. A trainer must of course pass on knowledge, but they must also make sure that every student feels stimulated, with the opportunity to express themselves, exchange ideas and cooperate with their peers during their course.

Further reading: How can you give an effective virtual class?

Create group cohesion

Putting people back at the heart of training also means organising periods of interaction and discussion so that participants can get to know each other better and build ties. This can be done through: 

  • Ice breaker exercises during each face-to-face session or virtual class. This is particularly important at the beginning of a training programme, to create ties between the participants.
  • Collaborative exercises (in addition to individual exercises) to enable participants to work together, be proactive and enhance their experience.

All these exercises will help create team spirit and a sense of belonging. This is all the more important when part of the training programme is taught remotely. 

Further reading: Collaborative workshop: running a World Café online, just like in real life

Invest in your relationship with your students

As a trainer, you must show that you are available for your students throughout their training programme. You must therefore take the time to answer their questions during face-to-face sessions and at designated times during remote learning phases – particularly in co-modal training, when the students must remain engaged throughout their face-to-face and remote sessions. 

Further reading:  What is blended learning?


Listening is also a crucial factor when putting people back at the heart of training. Trainers must pay particular attention to the comments made by their students, both when they are talking amongst themselves and when they are interacting with the teacher. Comments and criticisms can also help trainers improve their classes. 

Listening is also a vital part of remote training programmes. Indeed, the trainer must pay particular attention to how their students react. To do this, they can simply observe body language through their webcam, or use tools that are designed to share feelings and emotions, like smileys, for example.

To constantly improve the form and content of your training programmes, don’t forget to send every participant a questionnaire to fill in at the end of the course.

Good to know 
There are specialist training courses designed for teachers and trainers. Try to take one regularly to enhance your skills and find new ideas to constantly improve your students’ experience. 

Further reading: Training: the different teaching methods

Glowbl offers an innovative solution and options tailored to your needs. To find out more, please contact the Glowbl team.