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Complete guide · Updated September 2026

Video conferencing: definition, tools and how to run it well

Forget passive camera grids and Zoom fatigue. Definition, tool comparison, a seven-step method and practical facilitation habits — everything you need to turn remote meetings into genuinely useful collective time.

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Definition

What is video conferencing?

Video conferencing is a real-time remote meeting that allows several people in different locations to see each other, hear each other and exchange information through a digital device. It combines audio and video transmission with content sharing: screen, documents, presentations. It is also referred to as videoconferencing, an online meeting or a virtual meeting.

Technically, video conferencing rests on two building blocks: video telephony (seeing and speaking with someone remotely) and multipoint conferencing (bringing more than two participants into a single exchange). Long reserved for large organisations with dedicated rooms, it became universal with the cloud: today a browser, a webcam and an internet connection are enough to run a video conference from anywhere.

Since 2020, video conferencing has changed status. It is no longer an occasional tool but the daily infrastructure of hybrid work: team meetings, project reviews, interviews, client calls, training sessions.

Video call, video conference, video conferencing: which term?

A video call usually connects two people. A video conference brings together three or more participants with collaborative features. Video conferencing describes the practice as a whole. In British and European usage you will also encounter videoconferencing as a single word — the meaning is identical.

What video conferencing is not

A video conference is a meeting format, not a broadcasting or training format. Delivering a message to 500 people is a webinar; developing skills in a group is a virtual classroom. Confusing these formats is the leading cause of ineffective meetings and disengaged participants — we break down the differences in the comparison below.

Benchmarks

Key video conferencing benchmarks

A few orders of magnitude to frame your remote meetings.

45 min

The point beyond which attention drops sharply in remote meetings. For a dense topic, two short sessions beat one long one.

2 → 8

The range in which the meeting format works. Beyond it, switch to a webinar or structure the group into breakouts.

300

The number of participants a Glowbl space can host, spread across parallel work tables.

The spread of video conferencing created a new problem: virtual meeting overload. Whole days of back-to-back calls, passive participants clearing their inbox with the camera off, decisions that never get made. The challenge is no longer knowing how to hold a video conference — everyone can click a link — but knowing how to organise and facilitate it so that it actually produces something.

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Comparison

Video conference, webinar, virtual classroom: what's the difference?

Three synchronous formats that get confused, three very different intentions.

As soon as a screen and a webcam are involved, everything becomes "a call". Yet picking the wrong format for the right objective is the leading cause of disappointment at a distance. A video conference will never train anyone, and a webinar will never move a project forward.

Criterion Video conference Webinar Virtual classroom
Main objectiveMeet, discuss, decideInform, promoteTrain, practise
Participant roleInterlocutor: they discussSpectator: they listenActor: they produce, cooperate
Group size2 to 850 to several thousandUp to 50, in groups of 7-8 people
PreparationAgendaPresentation outlineTimed instructional design
InteractionConversation, screen sharingChat, occasional pollsBreakouts, whiteboards, workshops
OutputDecisions, action planReplay, leads, awarenessSkills, deliverables, traceability
Best forTeam meetings, project reviews, interviewsConferences, launches, awarenessTraining, workshops, peer coaching

Comparison of the three main synchronous remote formats

Video conference vs webinar: a question of audience

Remember the shorthand: a video conference gathers, a webinar broadcasts. In a video conference everyone has the floor and the exchange runs both ways. In a webinar, one or two speakers address a large, passive audience whose interaction is limited to the chat. If your meeting exceeds 8 participants and most will never speak, it is no longer a meeting — it is a webinar in disguise.

Video conference vs virtual classroom: a question of intention

The costliest confusion. Zoom, Teams and Meet reproduce the logic of the meeting room: a mosaic of cameras and a presenter. A virtual classroom reproduces the logic of the training room: tables where small groups work, activities carried out together, a designed session flow and deliverables that remain. For anything training-related, see our complete guide to the virtual classroom.

Method

How to run a video conference in 7 steps

A successful call is won before, during and after the meeting.

Define the objective — and question the meeting itself

What must happen by the end of this call: a decision, an alignment, a problem solved? If the answer is "share information", a written message will probably do. State the objective in one sentence at the top of the invitation: it is the best antidote to meeting overload.

Build a timed agenda

List the items, the time allocated to each and the expected outcome (decision, input, information). Share that agenda with the invitation, along with any documents to read beforehand: a prepared meeting runs in half the time.

Invite the right people, and only them

Every participant should have a role: decision-maker, contributor or expert. Those "copied for information" will get the notes. Send a single link, state the duration and schedule an automatic reminder one hour before — the best cure for lateness and no-shows.

Prepare the space and the materials

On Glowbl you can upload your materials in advance: a lean deck, working documents, a pre-filled whiteboard. Sit somewhere quiet, light your face rather than your back, and put the camera at eye level. On Glowbl, with a persistent space, everything is ready before the session and stays accessible afterwards.

Test the setup before starting

Microphone, camera, connection, screen sharing: five minutes of testing saves fifteen minutes of fumbling in front of everyone. Open the room early so external guests can check their access. Favour a tool that opens in one click from the browser, with no installation.

Facilitate by distributing speaking time

Start on time, restate the objective and the ground rules (cameras on where possible, microphone muted when not speaking). Hand out the floor actively, draw in the quiet ones, rein in tangents, and use polls or a whiteboard to make everyone contribute. A participant who contributes does not drift off.

Close with an action plan, then circulate it

Reserve the final five minutes for the summary: decisions made, actions, owners, deadlines. Send the notes within 24 hours. That is what turns a conversation into results, and what separates a useful call from just another meeting.

💡 Worth knowing — juggling external tools (one link for the call, another for the whiteboard, a third for the poll) creates a cognitive load that degrades attention. Favour an all-in-one environment where every interaction happens in the same interface.
Tool comparison

Which video conferencing tool should you choose?

Zoom, Teams and Meet are excellent for meetings. The real question is not "which tool is best?" but "which tool for which use?".

Features & uses Meeting tools (Zoom, Teams, Meet) Glowbl platform
Ideal use Team meetings, project reviews, interviews Workshops, training, seminars, collective intelligence
Spatial layout & virtual tables Fixed camera grid Visual space with tables: participants move their bubble freely
Breakout groups Separate rooms, hard to supervise Tables visible at a glance, the facilitator moves between groups
Built-in activities Limited, third-party tools required Quizzes, polls and whiteboards in the same interface
Space persistence The session closes when the call ends The space stays open and retains materials and outputs
Participant access Installation or account sometimes required One click from the browser, no account for guests
Data sovereignty US publishers, extraterritorial law applies Sovereign French publisher, hosted in France

Functional comparison between general-purpose meeting tools and a dedicated collaborative platform

QUESTION 01

What is your dominant use case?

For straightforward meetings, the tool already bundled with your office suite does the job. For workshops, training or seminars, a platform designed for collaboration changes the experience entirely.

QUESTION 02

Who are your participants?

The more external guests you invite — clients, partners, learners, candidates — the more decisive access without installation or sign-up becomes. Every technical friction costs you attendees.

QUESTION 03

What compliance constraints apply?

Public bodies, regulated sectors and large groups give growing weight to data sovereignty. European hosting and GDPR compliance have become selection criteria in their own right.

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The European alternative

When a standard call is no longer enough

Glowbl is a collaborative video conferencing platform built in Lyon since 2011. Instead of a grid of thumbnails, a visual space where everyone moves their bubble from one table to another.

Move, gather, come back

In a physical room, you turn to your neighbour, join a table, return to the plenary. That freedom of movement is the engine of engagement that the camera mosaic removed.

  • Several work tables within a single space
  • One click to change group, no waiting room
  • The facilitator sees every table and moves freely
  • Informal moments: arrival, breaks, networking
Glowbl video conferencing space showing several work tables and participant video bubbles

Everything in one interface

A workshop or a training session does more than talk: it produces. For that, nothing should force people out of the window.

  • Collaborative whiteboards to build together
  • Polls and quizzes to decide and check in real time
  • Documents, presentations and synchronised video
  • Pre-programmed flows: activities launch in one click
Glowbl interface with whiteboard, poll and shared documents

A space that doesn't disappear

The meeting ends, the space remains. That is what lets teams, communities and learning journeys build over time.

  • Space accessible between sessions
  • Materials, outputs and history preserved
  • Replay lets absentees catch up
  • A sense of belonging builds over time
Persistent Glowbl space retaining materials and outputs between sessions
Toolkit

10 habits for effective video conferences

Simple reflexes that transform the quality of your remote meetings.

01

Cap it at 45 minutes

Beyond that, attention drops. For a dense topic, split into two sessions rather than adding an hour. And block five minutes of buffer between calls.

02

Send the agenda ahead

Items, time allocated, expected outcome and pre-reading: a prepared meeting is shorter and more decisive.

03

Cameras on by default

Non-verbal signals carry a large share of communication. A camera that is on sustains attention and improves the quality of exchanges.

04

Mute the mic, wear a headset

Mute when not speaking, and use a wired headset to eliminate echo and background noise. Audio quality drives credibility.

05

Get light and framing right

Light on your face, never behind you; camera at eye level; neutral background. Three thirty-second adjustments.

06

Hand out the floor actively

The facilitator names, asks, rotates speaking turns. Without that, two people dominate and the rest quietly disengage.

07

Make people contribute, not just listen

A one-minute poll, a quick round, a shared whiteboard: a participant who produces does not drift. Passivity is enemy number one.

08

Secure access

Space locking per meeting, a waiting room to screen arrivals, controlled sharing rights: essential as soon as external guests are involved.

09

Close with an action plan

Decisions, actions, owners, deadlines: the last five minutes are worth more than the previous forty.

10

Question every recurring meeting

Review your rituals every quarter. A meeting removed is sometimes the best optimisation available.

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Wellbeing

Zoom fatigue: why online meetings are draining

Zoom fatigue is not a feeling: it is a documented phenomenon. Jeremy Bailenson, professor of communication at Stanford and founding director of the Virtual Human Interaction Lab, produced the first peer-reviewed psychological analysis of it. Four mechanisms combine: sustained close-up eye contact (in person, you never stare at so many faces for so long), constant sight of your own image (a permanent mirror, cognitively costly), physical immobility (staying framed in your webcam for hours) and the cognitive load of non-verbal signalling (sending and decoding cues through a screen takes conscious effort).

Source: Bailenson, J. N. (2021). Nonverbal Overload: A Theoretical Argument for the Causes of Zoom Fatigue. Technology, Mind, and Behavior, 2(1).

The remedies follow directly from the causes: shrink the video window, hide the self-view where the tool allows it, allow audio-only calls for simple check-ins, build real breaks between sessions and, above all, break the passivity. Fatigue hits the motionless spectator first: a participant who moves between tables, works on a whiteboard or contributes in a small group engages their attention differently, and tires far less.

Use cases

Collaborative video conferencing at work

Up to 300 people per space, with the option to link spaces together for large events.

Team rituals

Collaborative meetings, retrospectives, coordination workshops: set up recurring sessions in a space that stays open in between.

Collective intelligence workshops

Innovation, transformation, problem-solving, co-design: make your groups work in breakouts rather than simply gathering them in a mosaic.

Multi-site seminars

Build cohesion and alignment despite the distance, bringing several hundred employees together across linked spaces.

Onboarding new joiners

Speed up integration with immersive, participatory sessions where new recruits build connections from day one.

Communities of practice

Sustain networks of managers, experts or subject leads over time, in persistent spaces where the community lives between sessions.

Training and virtual classrooms

When a meeting becomes a training session, the virtual classroom takes over: instructional design, activities, breakouts and traceability.

Testimonials

What teams say after making the switch

★★★★★
"With Glowbl, we went from 138 slides down to 20 on the food hygiene training module."
Amandine Thébault
Learning Manager · Burger King
★★★★★
"Glowbl is the closest thing to in-person facilitation we have found for remote sessions."
Bertrand Cauwet
Head of Design & Build, L&D Center France · Capgemini
★★★★★
"When we use Glowbl, something happens. There is life in the room. Participants play with their bubble, move around, interact."
Sophie Schönenberger
Project Manager, Skills Development · SIG
FAQ

Your questions about video conferencing

What is video conferencing?
Video conferencing is a real-time remote meeting that allows several people in different locations to see each other, hear each other and exchange information through a digital device: computer, tablet or smartphone. It combines audio and video transmission with content sharing (screen, documents, presentations).
What is the difference between a video call and a video conference?
A video call usually connects two people for a conversation. A video conference brings together three or more participants and adds collaborative features: screen sharing, document sharing, instant messaging and breakout groups. Video conferencing describes the practice as a whole, while a video conference refers to a single session.
How do you organise a video conference?
Seven steps: 1) define a clear objective and question whether the meeting is needed at all, 2) build a timed agenda, 3) invite only people who have a role, 4) prepare materials and the space in advance, 5) test sound, camera and connection before starting, 6) facilitate by actively distributing speaking time, 7) close with an action plan and circulate the notes within 24 hours. The full detail is in our seven-step method.
What is the best video conferencing tool?
It depends on the use case. For straightforward meetings: Zoom, Microsoft Teams or Google Meet, often already deployed across the organisation. For data sovereignty, choose a European solution compliant with GDPR. For workshops, training and collective intelligence, a French platform such as Glowbl offers visual work tables, free movement of participants between groups, built-in activities and persistent spaces.
Is there a European video conferencing platform?
Yes. Glowbl is a French collaborative video conferencing platform, developed in Lyon since 2011, GDPR compliant and hosted in Europe. It is used by Capgemini, Orange, TotalEnergies, Burger King and Adecco for their training sessions, workshops and remote seminars. A discovery offer lets you test a space with several work tables.
How many participants can join a video conference?
A video conference works well with roughly 2 to 8 participants. Beyond that, the meeting format breaks down: you need to switch to a webinar (one-way broadcast) or to a participatory format structured into breakout groups. Platforms such as Glowbl allow up to 300 people to work in a single space thanks to parallel tables.
What equipment do you need for a video conference?
A computer, tablet or smartphone, a stable internet connection, a microphone (ideally a wired headset to avoid echo) and a webcam are enough. With a browser-based tool, no software installation is required: participants join the meeting in one click through a simple link.
How do you reduce Zoom fatigue?
Four levers: keep meetings short (45 minutes maximum where possible), build real breaks between calls, make participants active rather than spectators (speaking rounds, polls, breakout work) and hide the self-view when the tool allows it. Zoom fatigue comes mainly from passivity and from back-to-back meetings with no breathing room.
Video conference or virtual classroom: which should you choose?
A video conference is for meeting, discussing and deciding. A virtual classroom is for training: it adds instructional design, collaborative activities, supervised breakout groups and learning traceability. If the goal is to develop skills or have a group produce something together, see our virtual classroom guide.

Bring your video conferences back to life

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